Join Our Team!

Capitol Benefits is an award-winning insurance agency. We win awards because of our people. They are fun, team-oriented people, and they love what they do! Our team will do just about anything to exceed our clients’ expectations. They will do anything for each other too!   

Careers:

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel. If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas. Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.

Responsibilities

  • Build and maintain strong, long-lasting client relationships
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed

Skills

  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills

Job Type: Full-time

Pay: $45,000.00 – $55,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid training
  • Parental leave
  • Vision insurance
  • Work from home

Schedule:

  • Monday to Friday
  • On call

COVID-19 considerations:
Employees can work from home or come into the office. All employees that come to the office take an instant Covid test daily (paid by company). Clients are not allowed in office. All employees that come to the office have access to a private space.

License/Certification:

  • Property & Casualty License (Required)​

Internships:

Who goes to school and says “I want to work at an insurance agency when I graduate?” Nobody. We get it! But…our best people all started out as interns and they loved the atmosphere, the real-world experience, the flexibility, and the opportunity for them to share their creative talents. Our internship will focus on marketing, improving the client experience, and learning about the day to day operations of a business. You’ll pick up some insurance knowledge along the way! Please upload your resume, give us your availability (school/work schedules), and tell us why you are the one we should choose for our next internship.   

Careers with Capitol Benefits, LLC

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