NEED TO FILE A CLAIM?

We are always here to help.You can report claims directly to the insurance company however we are happy to give you advice before you file a claim. Once you call the insurance company, it will show up on your record regardless of whether anything ever gets paid out. If you are in an auto accident that is not your fault, you can call the at fault party’s insurance company directly. If you’d like to discuss your situation before filing a claim, call our office at 301-431-0000 or email us at info@capitolbenefits.com

 

If you do need to file a claim, here are answers to some frequently asked questions...

Q. I've been in an accident – what now?
A. Start by calling your insurance company’s claim center. See below for a list of carriers and contact information. If you report a claim, you may be asked for:

• Time, date, and location of the accident
• How the accident happened
• The names and contact information of people involved in the accident
• The extent of any injuries to people involved in the accident (if known)
• The names and contact information of anyone who witnessed the accident
• The name of the law enforcement agency that responded and the police
report number, if police were contacted

Q. I have damage to my property - what now?
A. Protect your home from further damage. Do not make any permanent repairs.

• Arrange for reasonable temporary repairs such as boarding up broken
windows, covering the roof, and removing debris.
• Keep a list of any temporary repairs you make to document the damage,
and make sure to save your receipts.
• If possible, place damaged items in a secure area where they can be
inspected. If you are unsure about an item, include it with the damaged property.
• If you have fire or smoke damage, do not try to clean the damaged items.
Sometimes cleaning things without the proper equipment can cause more damage.

Q. My property is protected from further damage – what now?
A. Determine whether you anticipate the repairs exceeding your deductible. If you aren’t sure, contact a contractor to obtain an estimate. You do not need to submit the claim immediately. If you still need to report the claim, be prepared to provide the following information:

• When the incident occurred.
• A general description of what happened.
• The location of the damaged property and what was damaged.
• The condition of the home and if it is still livable.
• If additional temporary repairs are needed.
• If the fire or police department was contacted, which department
responded and any report number. Your contact information and
the best time to reach you.

CLAIM CENTER CONTACT INFO

Easily file and track a claim, directly on your carrier's website.

ACE Insurance

1-800-CLAIMS-0 (1-800-252-4670)

ACE

You may be prompted to login directly to ACE's online portal. If you don't have a login, you can easily create one.

CHUBB Insurance

1-800-CLAIMS-0 (1-800-252-4670)

CHUBB Website

You may be prompted to login directly to CHUBB's online portal. If you don't have a login, you can easily create one.

Frederick Mutual

1-800-544-8737 

Frederick Mutual

You may be prompted to login directly to Frederick Mutual's online portal. If you don't have a login, you can easily create one.

Hanover Insurance

1-800-628-0250

Hanover

You may be prompted to login directly to Hanover's online portal. If you don't have a login, you can easily create one.

Liberty Mutual Insurance

1-800-2CLAIMS (1-800-225-2467)

Liberty Mutual Billing & Account Management

You may be prompted to login directly to Liberty Mutual's online portal. If you don't have a login, you can easily create one.

Main Street America

1-877-4CLAIMS (877-425-2467)

Main Street America

You may be prompted to login directly to Main Street America's online portal. If you don't have a login, you can easily create one.

Travelers Insurance

1-800-CLAIM33

Travelers

You may be prompted to login directly to Travelers' online portal. If you don't have a login, you can easily create one.

ASI Insurance

1-866-ASI-LOSS (274-5677)

ASI

You may be prompted to login directly to ASI's online portal. If you don't have a login, you can easily create one.

Encompass Insurance

1-800-588-7400

Encompass

You may be prompted to login directly to Encompass's online portal. If you don't have a login, you can easily create one.

Hagerty Insurance

1-800-922-4050

Hagerty

You may be prompted to login directly to Hagerty's online portal. If you don't have a login, you can easily create one.

The Hartford Insurance

1-800-243-5860

The Hartford

You may be prompted to login directly to The Hartford's online portal. If you don't have a login, you can easily create one.

Lititz Mutual Insurance

1-855-725-5642

Lititz Mutual

You may be prompted to login directly to Lititz Mutual's online portal. If you don't have a login, you can easily create one.

Peninsula Insurance

1-800 492-1205

Peninsula

You may be prompted to login directly to Peninsula's online portal. If you don't have a login, you can easily create one.

Safeco Insurance

1-800-332-3226

Safeco

You may be prompted to login directly to Safeco's online portal. If you don't have a login, you can easily create one.

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