Text Message Terms of Service

Effective Date: August 12, 2026. Last updated: September 14, 2026.

Program. Capitol Benefits LLC (capitolbenefits.com, 301-431-0000) sends service and account text messages to clients and prospective clients who request them. Text messages are sent from (301) 477-9336, the Capitol Benefits receptionist line. Replies to that number, including STOP and HELP, are handled automatically. Messages may include links to our self-service portal, policy numbers, carrier or claims phone numbers, claim and adjuster details, appointment and callback confirmations, and other information specific to your policy, claim, or service request. We do not send marketing or promotional text messages under this program.

Consent. You will only receive text messages from us if you have asked us to send them, either verbally during a recorded call with our office at 301-431-0000 or our automated receptionist at (301) 477-9336, or in writing. Consent to receive text messages is not a condition of purchasing any insurance product or service.

How we ask for consent by phone. When you call us and ask for information that is easier to receive in writing, such as a client portal link, a policy number, a carrier or claims phone number, or adjuster contact details, our receptionist offers to send it by text and reads the following disclosure before anything is sent:

"I can text that to you if you'd like. You would receive service messages from Capitol Benefits about your request. Message frequency varies, message and data rates may apply, and you can reply STOP to cancel or HELP for help at any time. Our privacy policy is at capitolbenefits.com/privacy-policy and our text message terms are at capitolbenefits.com/sms-terms. Would you like me to text it to the number you're calling from, or a different number?"

A text message is sent only if you say yes and confirm the mobile number. If you decline, nothing is sent and your request is handled on the call. For each opt-in we keep the call recording, the transcript, the date and time, and the number you confirmed.

Frequency. Message frequency varies and depends on your interaction with our office.

Cost. Message and data rates may apply. Capitol Benefits does not charge for text messages.

Opting out. Reply STOP to any message to stop receiving text messages. You may also call 301-431-0000 or email info@capitolbenefits.com to be removed. Opt-out requests are honored immediately.

Help. Reply HELP for assistance or call 301-431-0000.

Carriers. Carriers are not liable for delayed or undelivered messages.

Privacy. See our Privacy Policy for how we handle your information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Capitol Benefits LLC
364 Main St, 2nd Floor, Gaithersburg, MD 20878
301-431-0000
capitolbenefits.com
info@capitolbenefits.com