Why Your Maryland Roof Claim Paid Less Than the Contractor Estimate

Brick colonial home in a Maryland suburb with torn asphalt shingles and an extension ladder leaning against the gutter after a storm

Key takeaways

  • Actual cash value pays replacement cost minus depreciation. On an older roof that deduction can be most of the claim.
  • Even a replacement cost policy usually pays twice: the actual cash value amount first, the recoverable depreciation after the work is done.
  • Your house can be insured at replacement cost while the roof alone is settled at actual cash value. It is an endorsement on your declarations page.
  • Maryland regulators proposed barring depreciation of labor in 2025 and backed legislation in 2026, but it did not pass. Check your own estimate.
  • Homeowners in Gaithersburg, Rockville and across the DMV should read the endorsement list before storm season, not after.

The contractor quotes eighteen thousand dollars. The insurance check arrives for ninety four hundred. Nothing has necessarily gone wrong, and nobody is trying to cheat you. But almost nobody learns how this works until it happens to them.

Replacement cost and actual cash value are not the same promise

Replacement cost value, usually shortened to RCV, pays what it costs to replace the damaged property today with materials of like kind and quality.

Actual cash value, or ACV, pays replacement cost minus depreciation. Depreciation is the value the roof had already used up before the storm arrived. A twenty year old asphalt shingle roof has spent most of its service life, so the depreciation deduction on it can be very large.

This is why two neighbors with the same damage and the same contractor can receive very different checks.

Even a replacement cost policy usually pays in two checks

This is the part that causes the most confusion, and the most money left on the table.

On a replacement cost policy, the insurer typically issues the actual cash value amount first, minus your deductible. That is the smaller check. The withheld amount is called recoverable depreciation, and you receive it after the work is actually completed and you submit the final invoice.

So the first check is not the settlement. It is the first part of it. Homeowners who look at that number, decide the claim was not worth pursuing, and never finish the repair, give up the rest. Maryland consumer claims guidance walks through this two step structure, and it is worth reading before you sign anything.

The roof specific trap: read your declarations page

Your dwelling can be insured on a replacement cost basis while your roof is not.

Carriers increasingly attach a roof surfacing payment schedule or an actual cash value roof endorsement, which settles roof claims at actual cash value, or on a sliding scale tied to roof age, even when the rest of the house is replacement cost. It is usually a premium saving and it is usually presented that way. It is often added at renewal.

The only way to know is to look. Pull your declarations page and read the endorsement list. If you see anything referencing a roof payment schedule, roof surfacing, or actual cash value loss settlement for roofs, that is the clause that will define your next claim.

While you are there, check your deductible. Some Maryland policies apply a percentage deductible to wind and hail rather than a flat dollar amount, which on a higher valued home can be a much larger number than the deductible you think you have.

Depreciating labor: an open question in Maryland

Here is a live issue worth knowing about.

Materials wear out. Labor does not. A roofer time in 2026 is not worth less because your shingles are old, and if anything skilled labor has become more expensive. Yet some actual cash value settlements depreciate the labor line alongside the materials, which meaningfully reduces the check.

In April 2025 the Maryland Insurance Administration proposed a bulletin taking the position that depreciating labor in an actual cash value settlement is an unfair claim settlement practice. The MIA then backed legislation in the 2026 session, Senate Bill 52 and its cross filed House Bill 283, which would have set the method for calculating actual cash value on policies issued or renewed on or after October 1, 2026, and would have required insurers to notify homeowners in advance when a renewal differs from the expiring policy.

That bill did not advance past its January 2026 Finance Committee hearing, so it is not law. What it tells you is this: the state insurance regulator considers depreciated labor a problem, and considered the renewal notice gap real enough to try to legislate it. Until that changes, both are yours to catch.

Practical version: when the adjuster estimate arrives, look at whether depreciation was applied to labor lines as well as materials. If it was, that is a fair question to raise.

What to do if your check came in low

  • Ask for the full estimate line by line, not just the summary page. You are entitled to see how the number was built.
  • Find the depreciation. Confirm whether it is recoverable, and exactly what you have to submit to collect it.
  • Check whether labor was depreciated along with materials.
  • Complete the repair and file for the recoverable depreciation. Keep the invoice.
  • Pull your declarations page and look for a roof payment schedule endorsement before your next renewal, not after your next storm.
  • Call your advisor before you call anyone who knocked on your door after the storm.

A roof claim is one of the few places where knowing the vocabulary is worth real money. If you are in Gaithersburg, Rockville, Silver Spring or anywhere else across the DMV and your settlement does not look right, we are glad to read the estimate with you.

Frequently Asked Questions

Why was my roof claim check smaller than the contractor estimate?
Most likely depreciation. If your policy settles the roof at actual cash value, the payment is replacement cost minus the value the roof had already used up. If your policy is replacement cost, the first check is usually the actual cash value amount and the remainder is held back until the work is finished.

What is recoverable depreciation?
It is the amount held back from the first check on a replacement cost policy. You collect it after the roof is actually replaced and you submit the final invoice. If the work is never completed, the money is never paid.

How do I know whether my roof is covered at actual cash value?
Read your declarations page and the endorsement list. Look for anything referencing a roof surfacing payment schedule, roof loss settlement, or actual cash value for roofs. A house can be insured at replacement cost while the roof alone is not.

Can an insurer depreciate labor in Maryland?
It is an open question. The Maryland Insurance Administration proposed a bulletin in April 2025 treating labor depreciation as an unfair claim settlement practice, and backed Senate Bill 52 in the 2026 session to set how actual cash value is calculated. That bill did not advance, so there is no statute on point. It is still worth asking whether labor was depreciated on your estimate.

Does homeowners insurance cover an old roof?
Usually yes for sudden covered damage such as wind or hail, but the payout depends on how the policy settles roof losses. Age does not automatically void coverage. It does often reduce an actual cash value payment, and some carriers will non renew or require replacement once a roof passes a certain age.

Related reading from Capitol Benefits

Ready when you are

Let's take a look at what you've got.

A real review of your current coverage. No deck, no pressure, and usually some money saved along the way.